First, go to your Android phone's Settings and enable "Install from Unknown Sources" (Settings → Security → Unknown Sources or Install Unknown Apps). Then open jillie.click in your browser and download the APK from the app page. Once the download is complete, tap the file to begin installation. After it installs, the Jillie icon will appear on your home screen.
Logging in via the app gives you push notifications — new bonuses, advance alerts before live matches start, and withdrawal confirmations delivered straight to your phone. The app also supports fingerprint login if your device allows it. iOS users can open jillie.click in Safari and add it to their home screen as a PWA.
Only download the APK from jillie.click. Apps downloaded from third-party sites may not be safe.
Log in and click the profile icon in the top-right corner. Select "Account Settings". Go to the "Security" tab. Toggle on the "Two-Step Verification" or "2FA" option. A verification OTP will be sent to your registered mobile number — enter it to confirm.
From that point on, every new login — or any login after 30 days — will require OTP verification. Logging in from a new device will always trigger an OTP, and even on the same device it will be required after a set period.
Important: always keep the mobile number linked to your OTP active and in your possession. If you lose your SIM or change your number, notify support in advance — otherwise you may have trouble logging in.
With 2FA active, even if someone knows your password, they still can't access your account — because the OTP is only sent to your phone.
If the funds still haven't appeared in your wallet after 5 minutes, start by refreshing the page. If that doesn't help, log out, log back in, and check your transaction history. Make a note of the Transaction ID (TrxID) from your bKash app — you'll need it if you contact support.
Common reasons for a failed deposit: sending to the wrong payment number, exceeding the daily limit, or a temporary issue with the banking server. If the amount was deducted from bKash but hasn't reached your wallet, it will typically be refunded automatically within 1–24 hours.
If it's been more than 15 minutes, email support@jillie.click with the following details: your Jillie account mobile number, bKash transaction ID, the time and amount sent. The support team typically resolves it within 15–30 minutes.
Always get Jillie's official payment number from the deposit page — never send money to any other number.
Go to the Sports section and click on the odds you want for the first match — it will be added to your bet slip. Continue clicking your preferred odds for the second, third match, and so on. In the bet slip, you'll see an "Accumulator" or "Parlay" option appear automatically, along with the combined odds.
Enter your stake and review the potential payout. Then tap the "Confirm Bet" button. On Jillie, an accumulator can generally include between 2 and 15 selections.
One important thing to keep in mind: in an accumulator, if even a single selection loses, the entire bet is lost. The more selections you add, the higher the risk. That's why it's a good idea to start with 2–4 selections. You can mix matches from the same tournament, though in some cases combining correlated events isn't allowed — the system will flag this automatically.
Common ways to earn free spins include: a welcome package after new registration (for specific slot games), free spins added alongside weekly or monthly reload bonuses, and special offers during major cricket or football tournaments.
To claim the daily sign-in bonus, log in each day and check the bonus section for a "Daily Attendance" or "Daily Check-in" option. Logging in on consecutive days may increase your reward.
To use free spins, log in and go to the bonus section. You'll see your active free spins listed there, along with which slot they apply to. Open that slot and a "Use Free Spins" button will appear. Winnings from free spins are usually credited as bonus balance and can be withdrawn after meeting the specified wagering requirement.
Keep push notifications enabled on the app so you never miss a new free spin offer, and check the bonus page regularly.
To claim your bonus: make your first deposit within 30 days of registering. Once the deposit goes through, the bonus is automatically added to your wallet — no extra steps required. If you have a promo code, make sure to apply it at the time of registration.
Bonus funds cannot be withdrawn directly — you need to meet the wagering requirement first. Jillie's welcome bonus has a ×10 wager requirement, meaning a ৳1,000 bonus requires ৳10,000 in total bets. Bets on Sports Betting and slots count toward this. Live Casino games contribute less — the exact contribution rate for each game is listed in the bonus terms.
Once the wagering requirement is complete, any winnings from the bonus are moved to your main balance and can be withdrawn at any time. To track your progress, visit the bonus section in your account.
Deposit ৳10,000 to claim the maximum bonus — you'll receive ৳10,000 in bonus funds and start with a total of ৳20,000.
Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number and tap "Send OTP". A 6-digit OTP usually arrives within 1–2 minutes. Enter the OTP to confirm. You'll then see a form to set a new password — enter it twice and save.
Your new password must be at least 8 characters long, and it's best to include both letters and numbers. Once set, you can log in right away.
If you don't receive the OTP: check your spam folder, make sure the number is correct, then wait 2 minutes and tap "Resend". If your mobile number has changed or you no longer have the SIM, email support@jillie.click — the support team will assist you once you verify your identity with your National ID. This verification process is completed within 24 hours.
Never share your password reset OTP with anyone. Jillie support will never ask you for your OTP.