Every piece of information you provide to Jillie — how carefully it is handled, where it is used, and whether it goes anywhere — is all clearly explained in Bengali on this page.
Our Core Data Protection Commitments
Under no circumstances does Jillie sell your personal data to third parties. Data is used solely for operating the service.
Every transaction and piece of personal information is protected with 256-bit SSL encryption — the same level of security used by banks.
Jillie only collects the information that is truly necessary to provide our services. We never ask for anything beyond what is needed.
You have the right to view, correct, or request deletion of your own data. Jillie respects that right.
You can opt out of promotional emails or SMS messages at any time. Jillie will never send you anything you haven't agreed to receive.
The Privacy Policy is written entirely in plain language — no legal jargon. Everything in it is straightforward and easy to understand.
If you have any questions about privacy, please get in touch with us.
support@jillie.click
View FAQsYour privacy matters deeply to us at Jillie.click. The privacy policy described on this page applies to both the jillie.click website and the Jillie app. By using the site, you agree to this policy.
We want you to know exactly where your data goes, why it's collected, and how it stays secure. If you have any questions, email us at support@jillie.click.
Various types of information are collected when you register and use Jillie's services. This data falls into two main categories — information you provide directly, and information collected automatically.
| Data Type | What's Included | When It Is Collected |
|---|---|---|
| Identity-Related | Full name, date of birth, national ID number | During registration and KYC verification |
| Contact Information | Mobile number, email address | At the Time of Registration |
| Financial Information | Payment methods, transaction history | During deposits and withdrawals |
| Device Information | IP address, browser, device type | While using the site or app |
| Usage Data | Game history, betting patterns, login times | While using the platform |
Jillie only collects information that is necessary for operating the service, ensuring security, and meeting legal obligations. We do not collect anything beyond that.
Jillie uses your data for specific, limited purposes. You are informed before your data is used for any purpose — that is our commitment.
Jillie never sells your data to advertisers or data brokers. Your information is not a product we trade.
Jillie uses multiple layers of technical and organisational measures to protect your data. These measures are regularly reviewed and updated in line with international standards.
All data transmitted through the site and app is protected with industry-standard encryption. Jillie uses the same level of security as banking systems.
OTP-based two-factor authentication is used for logins and key transactions. With 2FA enabled, it becomes virtually impossible for anyone else to access your account.
Your data remains encrypted while stored on our servers. Direct database access is strictly limited and fully logged.
Jillie's systems are monitored around the clock. Any unusual activity is detected and acted upon immediately.
Only staff members who genuinely need access to your data can view it — and every access is logged. All staff are bound by confidentiality agreements.
Jillie.click and the Jillie app use cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on the site.
Jillie uses three types of cookies:
Login sessions and security tokens are essential for the site to function. These cannot be disabled.
Used to understand how users interact with the site — helps improve the service. Can be disabled.
Used to remember your language preference and theme settings. If disabled, you will need to reconfigure these settings each time you visit.
You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the site.
Every registered Jillie member has specific rights regarding their personal data. To exercise any of these rights, email us at support@jillie.click.
You may request a copy of all the information Jillie holds about you.
To correct inaccurate or outdated information, please submit a request to our support team.
After closing your account, you may request deletion of your data — except where retention is required by law.
You can request that we stop processing your data for specific purposes.
You can request a copy of your data in a machine-readable format.
You can opt out of promotional communications at any time.
Jillie will respond to any rights request within 30 business days of receipt — sooner in urgent cases.
Jillie retains your data only for as long as it is needed. Once your service period ends or your account is closed, different types of data have different retention periods.
Jillie may update this Privacy Policy when necessary. For significant changes, you will be notified via your registered email or an in-app notification — at least 7 days in advance.
For minor changes, the date on this page is updated. Continued use of Jillie after any changes means you accept the updated policy.
For any privacy-related questions or concerns, contact us at support@jillie.click. We respond within 48 hours.
When signing up anywhere online, a common question comes to mind — where is my information actually going? That's a completely valid concern. On betting or financial platforms especially, where both personal and financial data are involved, staying mindful of your privacy is essential. Jillie takes this seriously.
The information you provide when registering with Jillie — your name, mobile number, and email — is used solely to create and manage your account. Any ID or photo submitted during KYC is used strictly for identity verification and compliance with international anti-money laundering regulations, which is a mandatory requirement for all established financial and gaming platforms worldwide.
A common question we hear: does Jillie share my betting history with anyone? The answer is no. Your gaming activity data is used for two purposes only — responsible gaming monitoring (to identify if someone may be playing excessively) and aggregate analysis for service improvement (such as which games or features are most used). This analysis is always done at a group level — never targeted at any individual.
Payment information tends to be the biggest concern. Jillie stores your bKash or Nagad number solely to verify transactions and keep the service running smoothly. This information is shared with the payment provider only at the time of each transaction — they do not retain it permanently. Full card numbers and banking PINs are never stored on Jillie.
A quick note on email & SMS marketing: when you register with Jillie, your consent is obtained before any promotional messages are sent. If you ever decide you no longer want to receive them, simply click "Unsubscribe" at the bottom of any email or contact support — your request will be processed within 48 hours. Please note that transactional and security-related messages cannot be opted out of, as they exist to protect your account.
Cookies can feel a little unsettling to some people. But the cookies Jillie uses are mostly for login sessions and smooth site navigation — not for serving ads. Jillie does not use any tracking cookies from third-party advertising networks.
When it comes to Jillie's investment in data protection, a significant portion of our tech team works exclusively on cybersecurity and data security. Regular security audits are conducted, and any vulnerabilities identified are addressed immediately. Keeping your data safe is a core business priority for Jillie.
One final word — keeping your privacy intact on Jillie is our responsibility. If you have any questions, want to view or correct your information, or have any concerns at all, reach out directly at support@jillie.click. We're happy to help in Bangla.
Two Questions We Get Asked Most Often
Just as Jillie keeps your data secure, we also want you to enjoy your entertainment safely. Make use of deposit limits, session limits, and self-exclusion tools.
View Responsible Gaming Tools →Your data is secure, payments are fast, and the service is fully in Bengali at Jillie. Join today.